Trézor.io/Start®
Ensure a secure crypto experience by setting up your wallet at trezor.io/start. Includes device initialization, PIN creation, and recovery phrase backup.
Last updated
Ensure a secure crypto experience by setting up your wallet at trezor.io/start. Includes device initialization, PIN creation, and recovery phrase backup.
Last updated
Even though the setup process at trezor.io/start is user-friendly, you might run into issues — especially if it’s your first time using a hardware wallet. Fortunately, most problems have simple fixes.
Problem #1: Device not recognized by Trezor Suite. Try switching USB cables or ports. If that fails, reinstall Trezor Suite or try the web version via suite.trezor.io/web.
Problem #2: Firmware won’t update. Ensure you’re connected to the internet and using the latest Trezor Suite. Also, some antivirus software may block USB bridge drivers — temporarily disable them and try again.
Problem #3: Recovery seed error. If your seed phrase isn't restoring your wallet, double-check the word order and spelling. Each word must come from the BIP39 standard.
Problem #4: Stuck at initialization. A rare issue, often resolved by restarting your device and using a different PC or browser. Trezor.io/start includes links to the support knowledge base for specific cases.
By using trezor.io/start as your primary resource, you're getting direct access to Trezor’s official setup and troubleshooting tools, keeping your crypto journey safe and smooth.
